Do you make custom urns?

Custom requests are considered case-by-case. A particular size, style & colour combination may be quite possible. However, some glaze effects are extremely difficult to replicate. Handmade urns take time, so custom requests may be 6+ weeks for completion. Requests to copy another's work will not be considered.

It is wise to purchase ahead for myself?

Absolutely. Pre-planning funeral arrangements is one of the most thoughtful things that you can do for your loved ones. Loss is extremely stressful, with so many decisions to make. 

How are urns measured?

The height (with lid), and widest diameter, are listed for each urn, in Centimeters. The volume of each urn is also provided, in both Liters and cubic inches. 

What size urn do I choose?

It's commonly believed that the volume required for an urn is equal to 1 cubic inch per pound of body weight. This is not a perfect equation, however, as cremation remains are bone ash alone (not muscle/ fat). The estimate is most helpful when using an average weight for the individual's height.

Can I bring my own urn to the funeral home, or do I need to purchase one of theirs?

You can absolutely provide your own unique urn. The funeral home will typically transfer the ashes on your behalf and seal the lid.

What is the best way to secure the lid?

Apply a bead of silicone around the rim of the urn, then place and center the lid. Should it need to be removed later; wiggle the lid back and forth to loosen the silicone bead. Silicone is available at hardware stores (squeeze tube is easiest).

Where are the urns made and shipped from? 

Urns are made by hand and shipped from New Brunswick, Canada. 

Where do you ship?

World-wide! The website automatically calculates the shipping cost for Canada & USA. For International shipping, please contact with a complete address for a shipping quote. 

When do orders ship? How are they packaged?

Orders are dispatched in 1- 2 business days. Urns are carefully packed for shipping with bubble wrap and paper. Over a 20-year pottery career, Megan has never had a shipping breakage. That being said, in a case of damage please get in touch immediately. Megan will ship a replacement or refund your purchase. 

What shipping carrier is used?

Shipping is Canada Post Expedited Parcel. It is the most efficient and cost-effective, with a tracking number. 

Is Express/ Priority shipping available? 

Please contact by phone or email to arrange Express delivery.

For USA shipments, will there be duty/ taxes / tariffs? 

Sales tax may apply. Currently, the Tariffs on Canadian products only affect orders over $800. The purchaser is responsible for any fees that customs may impose. Delays at Customs are beyond our control and may affect delivery time.